Once your order has been processed and shipped, tracking your package is easy and convenient. As soon as your order leaves our facility, you’ll receive a shipping confirmation email containing your tracking number and a link to follow its journey. Simply click the link or enter the tracking number on our website’s tracking page to see real-time updates from the carrier. You can also access tracking information by logging into your account and visiting your order history, where each order includes its current status and tracking details.
In some cases, it may take up to 24 hours for tracking updates to appear after receiving your shipping confirmation. This delay is normal and usually means the carrier hasn’t scanned the package yet. If several days pass without any movement or updates, please reach out to our support team so we can look into the matter for you and ensure everything is on track.
We partner with trusted shipping providers to offer reliable and timely delivery, but unexpected delays due to weather, customs, or carrier issues can occasionally occur. Rest assured, we’ll keep you informed and assist with any concerns along the way. If your package shows as “delivered” but you haven’t received it, check around your delivery location and with neighbors, then contact us if it’s still missing—we’re here to help resolve the issue.
Keeping you updated is part of our commitment to excellent service. Whether your order is across town or across the globe, you can follow its progress every step of the way.
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