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Tracking your item

Once your order has shipped, tracking your item is easy and straightforward. You’ll receive a shipping confirmation email with a tracking number and a link to track your package directly from the carrier. You can also track your item by logging into your account and viewing your order history, where you’ll find up-to-date tracking information for all shipped items.

Tracking information may take up to 24 hours to appear after the shipping confirmation is sent, as it can take time for the carrier to scan and update the package’s status. If you see no updates after a few days or if your package appears to be delayed, please don’t hesitate to contact our customer support team for assistance.

Keep in mind that tracking updates may vary depending on the carrier and the shipping method selected. For example, express shipping services may provide more frequent updates compared to standard shipping. If your tracking information shows “delivered” but you haven’t received your package, check around your delivery area and with neighbors, as packages can sometimes be left in unexpected locations. If you’re still unable to locate it, reach out to us, and we’ll help resolve the issue.

We want to ensure that your order arrives safely and on time, and we’re here to support you every step of the way.

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