We want to ensure that your refund process is as smooth and straightforward as possible. If you qualify for a refund—whether due to a return, cancellation, or a faulty/damaged item—it will be processed according to the original payment method used for your purchase. Refunds typically take 5–7 business days to appear in your account, depending on your payment provider’s processing times. Please be aware that it may take a little longer for the refund to be reflected on your statement, especially if you used a third-party payment service like PayPal or a digital wallet.
If you paid with a credit or debit card, the refund will be issued to the same card. If you paid using an alternative payment method, such as a gift card or store credit, the refund will be applied to the same method. If you used multiple forms of payment, the refund will be split accordingly, based on the amount paid with each method.
In some cases, such as when the item is returned in poor condition or outside the return window, partial refunds may apply. If there are any issues with your refund, or if you don’t see it within the expected timeframe, please contact our customer support team. We’ll be happy to investigate and assist you further.
We aim to process all refunds as quickly as possible, so you can get your money back without delay. Your satisfaction is important to us, and we’re here to help every step of the way.